SAP Cloud for Customer Overview
SAP Cloud for Customer (SAP C4C) Overview . SAP Cloud for Customer is a software as a service platform for sales and service. The platform is comprised of SAP Cloud for Sales and SAP Cloud for Service, which are marketed by SAP as separate entities. SAP Cloud for Customer runs on SAP HANA Cloud Platform (HCP). It is available by subscription per user. SAP C4C sales and service functions SAP said it designed SAP Cloud for Customer with a mobile-centric approach to meet the requirements of today's sales and service professionals who need customer information anytime, anywhere. The focus is on ease of use and getting more out of the tool rather than spending time entering information. The user experience was built specifically for SAP C4C and is based on Fiori design principles. For SAP Cloud for Sales, the emphasis is on enabling sales professionals to spend more time selling. In one example, a salesperson in a retail environment ma...